WHAT CAN WE HELP WITH?
Email us at hello@babyglitch.com
Call us at (832) 552-3190
Visit us at 3417 Mercer Street, Suite G
Houston Tx. 77027
For questions regarding your purchase, please make sure to include any relevant details like an order number, account email, photos, or anything else that will help us answer your question.
For more information regarding your order, please consult our Frequently Asked Questions.
General Questions
Yes! We chose to work with food grade silicone, the best we could find. Safety is our number 1 priority and they are 100% BPA Free.
Yes! Our products have been tested by both our manufacturing partners as well as an industry third party testing service. Each test was performed in order to assure approval for Amazon's strict requirements. They have passed both the chemical and structural tests and are approved for children 3+ months and up.
The joysticks and the controllers are one solid piece of food grade silicone. They are specifically designed to be durable and extremely hard to remove. We have had structural tests performed and have been given a CSPC for ages 3+ months and older.
Shipping policy
We ship anywhere in the USA with standard 3 to 5 day shipping as well as Canada & Australia currently. Shipping rates vary for international shipping.
No, we currently do not.
Returns and exchanges
We offer free returns! We accept returns within 30 days of receipt. The item must be unused and undamaged with tags affixed and include all original packaging.
Please email hello@babyglitch.com to begin the return process. Please include your full name and order number. You will receive a response within 2 business day.
BabyGlitch will refund the original form of payment you provided. Please allow up to 10 working days for your refund to process. We will send you an email confirmation once your return has been processed. Please note that shipping costs will not be refunded, and we do not offer exchanges.
Yes, we offer free shipping on orders over +$35 ( currently limited to the USA )